Bad Day Gone Good

I was having such a terrible day. I don’t know what it was, but I just had a bad attitude. I tried to keep it from hubby and other people, but I was just annoyed. Of course, on days like this, something is bound to go wrong. It might have something to do with all that bad karma I was carrying around with me, but I’m not sure.

We sprang some kind of a leak and thought it had something to do with our last oil change. We were in Glendale, KY, just coming up to exit 86. We knew there was a Petro at this exit so we decided to pull in there. Let me tell you, that Petro was busy as all get out. I just knew that we would have to wait and wait and wait. I pulled myself together and pretended to be patient. Then, I walked inside to see how long it would be before they could get us into a bay.

The manager, Scott Rye, was working the front desk along with his staff. It was crazy busy. Scott also had a new employee, Mike, who being new, naturally had lots of questions about the phones, the computer system and various questions he himself was being asked by various customers. I thought to myself, this is going to be absolutely hell. But, I had to get through it. That was all there was to it.

To my great surprise, Scott took a minute away from his multitasking (I have no idea where he found it) to talk with me about my issues. Mike wrote up my work order on the computer and then told me to pull into bay three. There was already a truck there, so I thought “great; now I have to wait for that darn truck to pull out before they can see my truck.” To my further surprise, out came Justin Hogue and Justin Perry and they looked at my truck. Within 45 minutes, we found out what was going on. It turned out that two hoses were rubbing against each other and a hole had been worn into one of the hoses thereby allowing fluid to leak out.

We were under a hot load and didn’t have the time to run over to Freightliner for the part we needed. Not a problem. Justin fixed it so that the hoses were unable to rub against each other. He then used duct tape to minimize the leak in the hose. We were charged a small fee and on the way we went. We were able to deliver our load on time and on our free time we took care of the leak.

I know that this doesn’t seem like a great deal, but we really appreciated how professional Scott and his team was that day. We highly recommend the Petro in Glendale, KY. The staff is friendly and can obviously handle all the stress involved with meeting the mechanical needs of their customers. Thank you so much Scott, Mile, Justin and Justin. You made a surly trucker’s day on that day!